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Free treatment
is available to existing patients as follows:
- Children
under 18 (or 19 if in full time education)
- Anyone
on Income Support or who has a valid Tax Credit Exemption Certificate
- Anyone
with a valid HC2 certificate for help with NHS charges
- Pension
Credit guarantee credit
- Expectant/Nursing
mothers
- Income-based
Jobseekers Allowance
We are not
currently accepting any new NHS patients.
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| Our
receptionists will offer a friendly flexible and
efficient service. |
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- Private
monthly payment scheme available.
- Cheques
with bankers card or cash accepted.
- Credit
cards welcome.
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Patients
will be given written estimates. Payment is requested as treatment
is received. Crown, bridgework, dentures etc. - payment must be
made before fitting. |
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ask you |
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- To
be punctual for appointments.
- To
keep appointments.
- To
keep regular continuing care appointments.
- To
carry out treatment requested and advised at home
- To
pay for treatment.
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- Appointments
can be made by phone or in person, or you can send us an email
asking us to arrange one
- We
operate a continuing care system to encourage you to attend
regularly and remind you of your next appointment.
- If
you are unable to attend an appointment we ask you to give us
as much notice as possible. We will make a charge if you are
unable to give us 24 hours notice.
- Private
patients will be given priority at peak surgery times.
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- In
an Emergency during surgery hours please telephone the surgery
and we will arrange to see you within 24 hours if treatment
is needed.
- In
an Emergency outside surgery hours please telephone the surgery
and a message will advise you on where help is available.
- If
you are registered with Denplan and require emergency treatment
while away from the area or abroad please ring their emergency
helpline.
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Complaints
We want our patients to be pleased with the experience of our dental
service. If you do not feel completely satisfied with any aspect
of your care we want to know.
Please email us or contact
Mrs Redfern.
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